1. Conformance Standard
We aim to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the technical standard published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the standard recognized in the U.S. for digital accessibility, including Section 508 of the Rehabilitation Act and Title III of the Americans with Disabilities Act.
2. Measures We Take
- Semantic HTML structure with appropriate landmarks, headings, and labels.
- Keyboard navigation support across menus, forms, and interactive components.
- Visible focus indicators on all interactive elements.
- Sufficient color contrast for text and meaningful graphics.
- Alternative text on informative images and aria-hidden on decorative images.
- Form fields with visible labels, required-field indicators, and inline error messages.
- Skip-to-content link for keyboard and screen-reader users.
- Respect for the prefers-reduced-motion setting, disabling non-essential animation when requested by the user's system.
3. Compatible Assistive Technology
The site is designed to be compatible with current versions of:
- Screen readers including NVDA, JAWS, and VoiceOver.
- Mobile screen readers including TalkBack and VoiceOver on iOS.
- Operating-system level keyboard, switch, and voice-control accessibility tools.
- Browser zoom up to 200% without loss of content or functionality.
4. Known Limitations
Despite our efforts, some content may not yet be fully accessible. Specifically:
- Some background video and animation may briefly limit contrast at the edges of overlaid text on certain frames.
- Third-party content (for example, embedded maps or analytics) may not always meet our accessibility standards. We hold our partners to those standards where we can.
If you encounter an accessibility barrier on the site, please let us know using the contact details below. We will work to fix the issue or provide an accessible alternative.
5. Feedback and Contact
We welcome your feedback on the accessibility of this site. Please contact us if you encounter accessibility barriers or have suggestions for improvement:
United Group Logistics Inc
2821 8th St S, Ste 3
Wisconsin Rapids, WI 54494
Email: operations@unitedgroupinc.net
Phone: (715) 220-4600
We try to respond to accessibility feedback within five business days.
6. Formal Complaint
If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice or the Federal agency that oversees the program or activity in question.
